Shipping policy

At The Tools Box, we know how important it is to receive your tools quickly and reliably. That’s why we ensure a fast and efficient shipping process across the UK.

Shipping Details

• Shipping Time: 2 to 4 business days
• Shipping Fee: £5.99 (UK Standard Delivery)
• Delivery Area: We currently ship across the UK.

Order Processing

• Orders are processed within 24 hours (Monday to Friday).
• Orders placed on weekends or bank holidays will be processed on the next business day.
• Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery Information

• Deliveries are made between Monday to Friday (excluding public holidays).
• Please ensure that the shipping address provided at checkout is accurate to avoid any delays.
• If you are unavailable at the time of delivery, the courier may leave a missed delivery card or attempt redelivery.

Lost or Delayed Packages

If your order has not arrived within the expected timeframe, please contact us at clewis1621@hotmail.com with your order details, and we will assist you in tracking your package.

Changes & Cancellations

• Orders can only be modified or cancelled within 2 hours of being placed.
• Once an order has been dispatched, we are unable to make changes.

For any further questions or support, please reach out to us at clewis1621@hotmail.com.